You are forced to manually tap the blue arrow send button with a finger to send messages. When using a paired bluetooth keyboard, pressing “enter” does not submit your message. You then have to quit the app and re-open it just to access a chat. When you get a chat and you tap the text box to start typing, the entire screen shifts up, hiding everything except the bottom pixel rows of the screen, as if the chat has just ended. The old app was perfect, this “lite” version is more unusable with every update. Support your customers wherever you are to offer a superb customer experience at all times. Install LiveChat on your mobile and improve your customer service in minutes. Offer customer support to several visitors at a time, and reply faster, keeping customer satisfaction high. Improve productivity with powerful features. Scale your customer service the smart way. Support customers throughout their buying journey to improve customer experience and increase your sales. Reassign tickets between groups, keep all open cases in a specific folder, and find the ticket status in the blink of an eye.Ĭollect and qualify leads without a hitch and boost your sales opportunities.Įngage prospective customers while they’re still on your website. Manage complex cases inside your iOS app with our built-in ticketing system. Streamline your customer service automatically routing chats to the right teams. Use automated greetings to recommend products, make announcements, and engage customers based on their behavior on the website. Speed up your customer support with ease and boost customer satisfaction. Use ready-to-go responses for repetitive questions. See what customers are typing before the message is sent. Fast for your team, fast for the customer. Incoming message sneak peek & ready-to-go responses Powerful customer service software close at hand: Customer support was never easier.ģ0,000+ companies around the world can’t be wrong! Never miss another chance to connect with customers! The LiveChat mobile app is with you whenever you need, and works seamlessly even on poor internet connection. Support customers on the go with LiveChat and offer a superb customer experience at all times. LiveChat is a customer service platform that delights your customers and fuels your sales.
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